Policies

Return

All sales are final. Please keep in mind that vintage clothing pieces have a history. Even those marked as deadstock or otherwise may have been moved, stored, and worn.

We strive to provide accurate descriptions of the condition and any significant irregularities of each item.

If you encounter an issue with your order upon receipt, please contact us within 5 days of delivery, and we will work with you to find a solution. Vintage and international sizing can be tricky, so we recommend using measurements as the basis for sizing. If you have any questions before purchasing, please reach out to us via Instagram at shoptruc. We are happy to provide any information you need to make an informed decision.

We do not accept returns for sizing issues. Please note that colors may vary slightly due to computer monitor settings, and we cannot accept returns based on color discrepancies.

Shipping

Truc is not responsible for items that are lost, stolen, or damaged during shipping. We take great care to package orders securely and ship them promptly. Once your package is with the postal service, any issues should be addressed directly with your local post office. However, we are always here to assist with any questions or concerns, so please feel free to reach out.

Truc aims to dispatch all items within 1-5 business days. You will be notified once your item has been shipped, including tracking information.